Returns policy

Online sales

If you are not completely satisfied with your internet purchase of CableClear, please return to us within 30 days and you will receive a full refund on the purchase price.To be eligible for a return we will require proof of purchase and the CableClear must be returned unused and in its original packaging.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days of our receiving the product. Depending on which country you reside in, the time it may take for your returned product to reach us may vary.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to CableClear Pty Ltd, 21 Intrepid Court, Newport, Queensland 4020, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are return shipping an item over $50 value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Retail sales

If you are not completely satisfied with your retail purchase of CableClear, please return it to the store from where you purchased your product. Retail stores will apply their own return policies.