frequently asked questions

When will my order arrive?

CableClear provides shipping using DHL eCommerce which usually takes between 6 and 12 days to major countries worldwide.

However with Covid-19 restrictions these indicative time may vary, so please monitor the DHL tracking link you receive with your order to see more accurate shipping times.

Do I have to pay any import duties or taxes?

What about noggins or blocking in the stud wall?

What about insulation in exterior walls?

Is CableClear compliant with National Electrical Codes?

What is the diameter of the hole in the wall?

Can the plate (elbow) be painted to match the wall?

Can I install CableClear in a 5/8" drywall?

Can I install my CableClear at an angle (not vertical)?

Can I install around a fireplace?